How and When We Deliver:
In fairness to all of our fabulous customers, we ship all orders in the order that they are received. All orders will be shipped beginning in mid September and are spread out through October. Please place your order before July for a September delivery date. If you order after August 1st, your garlic will ship in October. If you are a northern customer, please place your order before June 1st to ensure early delivery. The sooner your order is placed, the sooner your garlic is shipped and the larger the bulbs will be. So please don’t delay, order before June.
Return to Sender – “Address unknown” and “Undeliverable”. If a package returns to us marked “Return to sender” it will be the customers responsibility to pay for the additional shipping to resend the package. You may opt to get a refund, but that refund will have the shipping and PayPal or credit card fee subtracted as well as $3.00 for postage and handling to mail a check.
If the status of the parcel is classified as or is marked “Undeliverable”, it will not be our responsibility to replace it. Undeliverable packages will be the customers responsibility.
If you enter a PO Box as well as a physical address, and the package gets returned to us, you (the recipient) are responsible for the additional shipping charge.
If we email you and tell you that your address does not work in our shipping program, it is your responsibility to give us an address that will work. We will hold onto your package until we get a correct address that works.
Please note: It is the customers responsibility to provide us with a working address. Thank you.
If you are an existing customer, and you have moved. Please make a note on your order that you have moved. We have thousands of customers and your address will automatically stay the same unless you let us know. We can not be responsible for garlic being sent to your old address unless you make a note of it. Thanks.
If you live in the south, we do not recommend that you order any hardnecks except Creoles and Turbans. If you live in the south and have requested a delayed ship date, please order Artichokes, Silverskins, Creoles or Turbans. These varieties have a greater shelf life for late fall planting dates.
If you live in the north and have requested a delayed ship date, please order Artichokes, Silverskins, Creoles and Turbans. These varieties have a greater shelf life for late fall planting dates.
For our Idaho customers:
Idaho customers: We regret to inform you that there is quarantine for all alliums sent to Idaho counties along the Snake River and Malheur County, Oregon. It is forbidden to ship all alliums to this area due to the quarantine of the onion white rot disease (Sclerotium cepivorum). The counties included in the quarantine are all counties that have river drainage into the Snake River. These include: Ada, Bingham, Blaine, Boise, Bonneville, Canyon, Cassia, Elmore, Gem, Gooding, Jefferson, Jerome, Lincoln, Madison, Minidoka, Owyhee, Payette, Power, Twin Falls and Washington counties of Idaho, as well as Malheur County, Oregon.
We are able to ship garlic if you live in the counties above the Snake River. These counties include: Adams, Bear, Benewah, Boundary, Bonner, Butte, Camas, Clark, Clearwater, Custer, Freemont, Idaho, Kootenai, Latah, Lemhi, Lewis, Nez Perce, Shoshone and Valley. As well as counties below the Snake River: Bannock, Caribou, Franklin, Lake, Oneida and Teton.
There is a 5 pound maximum for hardneck culinary garlic.
All online orders are processed through PayPal. All major credit cards are accepted through PayPal, as well as PayPal accounts and checks online. Hood River Garlic does not see your financial information. PayPal is a safe and secure site.
Four ways to pay:
On the web site, you can use your PayPal account, or pay by credit card. If you wish to pay with a credit card, just place your items in the shopping cart and continue through until you get to payment choices, choose your payment type from Visa, Master Card, American Express or Discover. Please note: PayPal is the credit card merchant so it will say,”Submit to PayPal for payment.” You do not need a PayPal account, instead you may select the credit card of your choice for payment. To pay for your garlic by telephone, you can pay with a credit card or send a personal check. You may also email your oreder and we will calculate your garlic and shipping costs and you may send a check.
All garlic seed, culinary garlicand garlic accessories are sold through internet sales and shipped via USPS Priority Mail or UPS. Sorry, we do not have a store location for garlic or garlic accessories pick up. Thanks.
See our Garlic Calendar for garlic planting schedule. All organic garlic seed is shipped in the order they are received so order your garlic planting stock soon!
Prices vary depending on variety and availability.
On checkout you can choose to pay with your credit card which will be processed through Stripe payment gateway or PayPal. You may also call us and we can process your garlic order over the phone.
Lavignia w cloves
Since we are an Oregon based business, we do not charge sales tax.
Our shipments travel by the US Postal Service, Priority Mail based on shipping selection. For a detailed list of shipping costs, please click here. If you require Express Mail Next Day shipping please call 541-386-1220 to place your order by phone.
To reserve from a finite inventory, we must request payment upon receipt of orders. There are three ways to pay:
- Email your order. We will calculate the garlic and shipping costs, and you can mail a check.
- Select your organic garlic seed from the Shopping Cart (see below).
- Place a phone order and send in a check or pay by credit card.
Select your organic seed garlic via the shopping cart and pay through the easy to use PayPal. Once you submit your order, the PayPal secure payment page will process your credit card. We respond with an acknowledgement of your order. Orders are filled as they are received.
We do not hold any orders until they are paid in full. All phone orders must be paid within 2 weeks. You may send a 50% deposit to hold an order, but payment is the customers responsibility. All orders without payment or deposit will be automatically canceled after 2 weeks. Bulk/preseason orders must be paid in full before July 15th to get full the discount. Due to the increasingly popularity of our garlic, any bulk orders not paid in full before August 1st, will not be discounted.
It states clearly on the home page and the ordering page when to expect delivery.
We always try to describe our organic seed garlic as accurately as possible so you will know what to expect when you receive your shipment. We want you to be satisfied with your order because we are gardeners too! Many of our customers are repeat customers; we hope you will be one as well.
If you have any complaints about our products, our web site or any other aspects of our business, please contact us by using the information request form
Because our garlic is grown organically without the use of herbicides or pesticides, harmless nano pathogens or pests may be present. All organically grown plants will host these microscopic cells and they are of no harm to humans. All plants contain these symptoms and garlic is no exception. We inspect our garlic thoroughly and do not intentionally sell any garlic that is tainted by any pathogens or pests. We do everything possible to ensure healthy soil: annual soil tests, adding the proper amendments, and rotating growing plots, and we meticulously inspect each bulb of garlic four to five times before it is packaged.
1st inspection is done in the field months and weeks before harvest: we (try to!) inspect every plant from the time it emerges from the soil, until it is harvested. 2nd at harvest time, 3rd when hanging in the barn curing, 4th when cleaning, 5th when packaging the garlic seed.
Healthy soil yields healthy garlic. But to make a 100% guarantee would be next to impossible. At planting time, we start all over again and carefully inspect each and every garlic clove to be planted.
We do not guarantee our garlic to be Certified Disease Free Garlic Planting Stock, or disease free. We do inspect our garlic under a keen eye and to the best of our knowledge it is superior seed stock. We do not sell any plant that we think could be contaminated, but sometimes even the keenest eye can be mistaken. Any and all liability from any circumstance is limited to a full refund of the garlic cost, excluding the shipping cost.
We take great pride in growing our organic garlic planting stock and we do not knowingly sell any garlic that may be sub-standard. We hand select all of our garlic for premium seed stock. If for any reason you think your garlic is defective, please call or email us stating the problem and return the defective garlic within 10 days and we will replace it, or issue a refund. We do our best to ensure your garlic seed is the best garlic seed we grow, but cannot be held responsible for damage during shipping. We can not replace garlic or refund money after the garlic has been planted in the ground. There are just too many variables with growing garlic. We send out a Hood River Garlic Planting Guide with every order and hope that our customers read it carefully and follow the instructions. However there is no way for us to know if the buyer took the proper steps. The most important steps to growing great garlic are as follows… #1 Have the soil tested. Garlic likes a neutral pH between 6 and 7. If your soil is too acidic, we recommend that you add lyme, and other soil ammendments. #2 Plant in raised beds. If there is a lot of water run off in your area, the garlic must be planted in raised beds. #3 Amend the soil, garlic likes loose loamy soil, add organic matter to the soil if your soil is not loose. #4 Planting depth. Plant accordingly for your zone: 2-3 inches for Southern climates and 4 to 4 1/2 inches for Northern climates. #5 Mulch your garlic beds. In cold winter climates a good bed of mulch is essential. #6 Make sure garlic gets the proper sunlight. #7 Irrigate garlic if you live in a warm Southern climate. We want you to be successful in growing garlic, so if you have any questions, please see the FAQ’s page and the Garlic Calendar. Or you may call or email your question. Thanks!
Refunds and Returns
All refunds must be requested within 30 days of the date that it was shipped. We cannot refund any garlic seed after it has been planted. Our liability would be only for the cost of our garlic seed. Requested refunds will have a $15 processing fee plus a $5 restocking fee. We cannot assume liability for any garlic shipped after mid November for garlic damaged by extreme cold weather. We cannot assume liability for any garlic after it has been planted. There will be a $35 fee on all returned checks.
We are committed to protecting your privacy and do not share customers personal detail with any third parties.